About

A professional, enthusiastic, and dedicated Systems/Network administrator with over 25 years of experience designing and maintaining corporate wide area networks using a wide variety of enterprise hardware and software. Outstanding diagnosis and problem-solving skills. A fast learner with exceptional research abilities. Excellent written and verbal communication.

Operating Systems

Windows, Linux (Red Hat, CentOS, Ubuntu), UNIX (AIX, Solaris, BSD), MacOS

Virtualization

VMWare vSphere, Hyper-V

Services

Active Directory, Group Policy, Exchange, IIS, System Centre (SCCM, SCOM, SCVMM, SCDPM), SharePoint, OCS/Lync/Skype for Business, Samba, Squid, MS TMG, Apache, NGINX, KACE, Spacewalk, Jira, Confluence, Hip Chat, Slack, Perforce, Ansible, Jamf, Teradici

Networking

Security

Backups

Monitoring & Logging

Hardware

Scripting

Relic Entertainment

Senior Systems Administrator 2022 - 2023

Senior member of a team of three System Administrators. Building and maintaining vSphere VMs, including servers and build machines, using “DevOps” tools and techniques.

• Scripting in PowerShell, including VMware PowerCLI

• Built and maintained VM templates for Windows and Linux using Hashicorp Packer

• Infrastructure as code, using Ansible, and Terraform

• Designed and implemented Dell/Wyse thin client environment for desk hotelling

Kabam Games, Inc.

Senior Systems Administrator 2019 - 2022

Infrastructure team lead, coordinating two systems administrators and one network engineer. Administration of multiple VMWare vSphere datacentres in multiple locations around North America.

• Design and implementation of internal public key infrastructure

• Migration of Sophos on-premises to Sophos Central cloud

• Rollout of distributed System Centre Configuration Manager

• Installation of CrashPlan Enterprise for workstation backups

• Single sign-on with Okta, 2FA with Duo Security

• Redesign of Zoom infrastructure to fix issues with all-hands multi-location

Capcom Game Studio Vancouver

Senior systems Administrator   2013 - 2019

Senior member of 3-person IT team, reporting to the IT Manager. Architect of the IT systems, designing and implementing systems from the desktop workstations and laptops, through to the Virtual Server infrastructure. Member of the Technical Steering Committee, helping shape the future direction of the studio. Administration of VMWare vSphere 6.7 cluster with off-site replicas, EMC VNX storage, Cisco wired and Meraki wireless networks, Palo Alto firewalls, Perforce Helix server. Continuous research into ways to improve stability and efficiency of systems, including automation via scripting and Ansible.

• Workstation rollout – researched and tested hardware for a rollout of 230 new workstations in the studio. Built gold-image for automated installation of Windows and apps. Coordinated migration from old workstations to new. Organized studio raffle for retired hardware

• Build room – designed and implemented new room to house build servers, including HVAC, power, racks, and networking

• Virtual infrastructure – designed, installed and configured VMWare vSphere environment including six Lenovo hosts, EMC storage, distributed switches and Veeam backup. Migrated VMs from legacy Hyper-V environment. Physical-to-virtual conversion of several physical servers

• Off-site backup and disaster recovery – Designed and built business case. Implemented off-site facility at Cologix for off-site backup, including Fibre connectivity, Secondary VMWare datacentre and storage for Veeam backup replicas

• Studio move – New building was completely empty. Designed and implemented new server/build room, wired and wireless network, redundant Internet access, and security. Coordinated move and installation of all workstations, servers and other hardware from the old facility to the new. Worked with vendors to bring all IT services together on-time. All systems were operational when the staff arrived at the new studio after the weekend

• Console development kit location project – wrote Python script to locate development hardware on the network. The script queried our KACE server via REST API for hardware details and queried the Cisco switches via SSH and screen-scraping to locate the network port. This script allowed for improved resource allocation and reduced costs by preventing the purchase of redundant hardware

The Oppenheimer Group

Senior Technical Analyst   2003 - 2013

Research, design and implementation of enterprise hardware, software and services. Administering, maintaining and securing Windows, Linux and AIX servers and services. Storage administration. Security and business continuity planning and implementation, including firewalls, system updates, antimalware, backup and restore and off-site disaster recovery. Efficient resource allocation and hardware redundancy via server virtualization and clustering. Automating processes via scripting. Internal Public Key Infrastructure design and implementation.

• Designed and implemented VMware vSphere Cluster, including HA (High Availability) and DRS (Distributed Resource Scheduler). Migrated all production physical servers to virtual machines either via P2V conversion or reinstall, depending on the machine. Cluster upgraded and expanded over the years without downtime

• Implementation of IBM SAN as shared storage for VMware cluster. Expanded and eventually migrated to Dell/Compellent SAN using Storage vMotion with no downtime

• Domain and email migration. Migrated legacy Windows NT domain running a mix of Exchange and Lotus Domino to Active Directory domain running Exchange 2003. Later upgraded to Exchange 2007, then Exchange 2010. Environment expanded to include edge server with Forefront antimalware, Forefront Online Protection for Exchange spam filtering, Outlook Web Access, Exchange Anywhere, ActiveSync, mailbox archiving

• Design, implementation and maintenance of Microsoft Lync Server, including corporate instant messaging, inter-office voice and video calls saving thousands of dollars in long distance, conferencing, federation with external customers, integration with Exchange and Outlook Web Access

• Implemented integration and single sign-on between Windows, Linux and AIX servers using SAMBA, Kerberos, LDAP

• Enterprise Antivirus – McAfee suite, Forefront suite, System Center Endpoint Protection

• SCCM – Distribution of software updates and application packages, hardware and software inventory

• Client operating system migration. Built custom corporate images for Windows Vista and Windows 7 for unattended silent installation

• Licensing administration, including Microsoft Enterprise Agreement. Successfully completed Microsoft audit with no penalties

• Administration and maintenance of a 20-site MPLS based WAN, using Cisco hardware with BGP routing and IPSec tunnel backup routes

• Event log auditing. Configured centralized logging server using Syslog, logging to SQL database. Configured administrative alerts, implemented system to monitor security logs of Internet facing servers and automatically block attempted intrusion

Primex Forest Products/Interfor

Senior Technical Support Analyst, 2001 – 2003

Senior Network Administrator, 2000 – 2001

Network Administrator, 1997 – 2000

Assistant Network Administrator, 1996 – 1997

Network design and planning, including early wireless technologies. Providing tier 2 support for the IT helpdesk. Research and recommendation of new hardware and software. Installation, configuration and maintenance of workstations, servers and network hardware. UNIX and Windows Server administration, including maintenance of shared folders and access control, user accounts, security groups, mailboxes and distribution lists. Researching, implementing and maintaining security, including physical and logical network security, keeping track of bugs and patches, anti-virus and email attachment filtering. Administration of Microsoft server products, including Exchange Server, Proxy Server, SQL Server and Internet Information Server. Implementation and administration of Internet connectivity, including remote access through dial-up RAS and VPN.

• Network standardization: Moved company from a chaotic mix of Windows 3.11/95 running NetBEUI, IPX/SPX and TCP/IP with static IP addresses and hosts files over bridged WAN connections to a standardized Windows NT domain environment, with a fully routed TCP/IP WAN and dynamically allocated IP addresses vi DHCP and name resolution via WINS and DNS.

• Network merge: Facilitated merge of 100 client network into larger 900 client network after corporate takeover, including domain trusts, routing, Exchange connectors